Thank you for your interest in joining the team at Illusion Magic Lounge.

Below are a list of our currently open positions:

 

Operations Assistant

Job Type: Part Time

Position Summary

The Operations Assistant cares for a number of facets of our bar and theatre operations, including selling tickets and distributing will calls at our Box Office, serving food and beverages, restocking, and cleaning.  The Operations Assistant is one of the team members on the front line, taking care of our customers’ needs. The Operations Assistant also works with our theatre staff as directed and has the opportunity to interact with the world’s top magicians as they perform at our theatre.

This is a part time position requiring regular evening and weekend shifts.

Duties and Responsibilities

  • Clean and prepare theatre lobby, box office area, bar area and restrooms before and after business hours.
  • Setup of event space as needed without assistance of others, includes setting up folding tables & chairs, placing paper goods, etc
  • Flexibility and ability to move between multiple stations and tasks (box office, bar back, cleaning) during a shift
  • Assist with night of show walk up sales and will call ticket distribution.
  • Maintain knowledge of items currently available to customers.
  • Adhere to all food and beverage safety and quality regulations.
  • Understand and relate purchasing policies to customers.
  • Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
  • Maintain a positive attitude and a genuine interest in helping others.
  • Troubleshoot customer issues in a professional manner.
  • Monitor, restock and service washrooms.
  • Perform other duties as required.

Qualifications

  • High School Diploma.  Candidates currently enrolled in College or holding a College degree will be given preference.
  • Additional training, certificates, or experience may be required.
  • Must be state minimum age to serve alcohol (21 years old)
  • Availability to work nights, weekends, and holidays.
  • Positive, engaging personality and professional appearance.
  • Ability to interact professionally with guests ranging from age 2 to 92
  • Exceptional interpersonal and communication skills.
  • Basic math and computer skills.
  • Strong task and time management abilities.
  • Eye for detail and ability to provide excellent customer service 
  • Ability to stand, walk, bend, etc for extended periods, and lift up to 50 lbs.
  • Works well independently and in a group setting, a true team player.
  • Passion for and/or experience in the performing arts.

Pay rate: $15.00/hour

Please submit resumes and reference information to: info@illusionmagiclounge.com.  Please use subject time “Interested in Operations Assistant Role”